Contact Us
Hours of Operation:
Monday - Friday: 9am - 2pm PST
Saturday - Sunday: Closed
Phone:
(888) 229-1994
(Our Number Has Changed Recently)
Email:
help@cataxcourses.com
Live Chat:
Frequently Asked Questions
All of our courses and exams are delivered online. Once you pay for the course, you will automatically receive an email with your login information (check your spam folder if you can’t find it). The course can be accessed from your computer, tablet, or smartphone anywhere you can connect to the internet. You can login at anytime 24/7 and take your course at your own pace. Your progress is automatically saved when you log out, or leave the website, so you can resume from where you left off.
Going somewhere for the weekend and want to work on the course while you’re gone. No problem! As long as you have internet access on your device, you can access your course!
Our online courses are all in Video format with a complimentary PDF that you can download and use to follow along or study with.
Course Login: https://learn.cataxcourses.com/login
After 1 year of enrolling, the course will no longer be good for CTEC credit, as we have to update our coures each year with new tax laws. So if you take more than 1 year to complete your course, you'll need to enroll in new updated course for CTEC credit.
If you want to prepare taxes for a fee or compensation in the state of California, you are first required to complete a CTEC 60 Hour Qualifying Education tax course. You will also need to complete a series of other steps for CTEC, in order to become a Registered Tax Preparer. Click >HERE< for more information.
The deadline to complete your CTEC Registration Renewal is October 31st. You must have your CTEC 20 Hour Continuing Education tax course completed and CTEC fees paid by this date in order to complete your registration renewal.
When you are finished with the 60 hour qualifying education course, complete the remaining steps in the CTEC registration process (click >HERE< for more information). When these steps are done and you receive your certification, from CTEC, you are ready to begin!
You must complete 20 hours of continuing education and pay your renewal fees to CTEC every year in order to stay registered.
California Tax Courses will report their students course completion to CTEC and/or the IRS typically within 1-3 hours, depending on the day and time you complete your course. If your course is completed on the weekend, it will be reported between 9am-1pm Monday morning.
We also stay up late on October 31st and the January late deadline, till midnight to make sure everyone who completes their course last minute has their hours reported before the Midnight deadline. Be sure to pay your fees owed to CTEC in order to complete your registration!
If you are not completely satisfied with our course, we will offer you a full refund within thirty (15) days of purchasing. No refunds given for group orders or to students who have completed more than one quiz or any final exams.
If you ordered the Online Course Physical Book Package, a full refund can only be given once the physical book has been returned to us. You are responsible for paying the return shipping. A tracking number must be emailed to help@CaTaxCourses.com for all returning books. All physical book returns can be shipped back to the following address:
Refunds will not be given to customers of the 20 hour continuing education course who missed the CTEC Renewal Deadline and are unable to renew.
Vervante Returns
400 N. Geneva Road STE C
Lindon, UT 84042
If you are requesting a refund please call us at (888) 229-1994
California Tax Courses support team is available Monday – Friday from 9am – 4pm PST.
